Privacy Policy

Information we collect

When you call, text, or submit a contact form to our business, we collect the information you provide: your name, phone number, email address, and the contents of your messages (such as the service you are interested in and your preferred appointment time).

How we use it

We use this information solely to respond to your inquiries, coordinate and confirm appointments, send appointment-related reminders and follow-ups, and request feedback after a visit. We may use software tools, including automated assistants, to help respond to messages promptly.

SMS/text messaging

If you call or text us, or submit our contact form, you may receive SMS text messages from us related to your inquiry or appointment. Message frequency varies. Message and data rates may apply. Reply STOP at any time to stop receiving messages, or HELP for help.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties.

Sharing

We do not sell or rent your personal information. We share it only with the service providers we use to operate our communications (such as our messaging and scheduling providers), and only as needed to provide the service.

Data retention & your choices

We keep conversation records only as long as needed to serve you. You may request that we delete your information at any time by contacting us.

Contact

Questions about this policy: email kimlayly.me@gmail.com.